Underestimating the importance of equipment maintenance is taking a toll on your bottom line. The saying “if it isn’t broke, don’t fix it” is too often the way some view construction equipment maintenance. Why would you pay for service on your equipment if there’s nothing wrong with it? Believe it or not, there are several reasons.

Construction equipment is an investment — one that requires time and money to keep in optimal shape. The importance of preventative maintenance directly connects to efficient and safe operation around the worksite.

What Is Equipment Maintenance, and Why Is It Important?

Maintaining your construction equipment is a proactive approach to keep your operation’s most crucial tools in top condition and ready to support your biggest projects. This cost-effective strategy minimizes your risk of costly downtime or expensive repair requirements that could impact your on-the-job performance.

When you invest in maintenance, you’ll:

• Keep equipment running efficiently: Maintenance solutions are designed to keep your equipment running at its peak performance. Taking attentive care of your assets extends their service life to create a more productive workflow with less frequent repairs and replacements.
• Avoid growing problems: Small issues always pose a risk of growing into larger, more expensive problems that can lead to project delays. Investing in maintenance will ensure every component is in good health and ready to work reliably.
• Save money: Waiting to repair your machines until they’re broken will likely lead to high costs. Regular service helps you avoid these expenses to put more money back in your pocket.
• Boost resale value: If you think you might sell your equipment in the future, it’s wise to keep it in top condition with maintenance. The better condition your machines are in and the more service records you have, the larger the price you can convince buyers to pay.
• Enhance safety: Breakdowns or malfunctions run the risk of workplace injuries and fatalities. Equipment maintenance is one of the best proactive steps you can take to protect your operators.
• Maximize warranty coverage: Many equipment warranties require regular service to continue coverage. Taking your equipment into the shop every now and then will give you the peace of mind that your warranty is intact if significant issues were to arise.
• Prevent excessive downtime: Performing regular and routine maintenance tasks ensures your machines run reliably. This dependability can prevent malfunctions or failures that have the potential to interrupt and delay your projects, helping you limit additional expenses.

Types of Maintenance

When it comes to the upkeep of heavy construction equipment, there are a few different kinds of maintenance that help a machine perform at its best. Here are the main types to prioritize:

Preventative Maintenance

Preventative maintenance involves regularly scheduled inspections and tune-ups to address anything that may turn into an issue in the future. The purpose of this type of maintenance is to catch failures before they happen.

You can save costs over time with regular preventative services as they can help avoid the need for expensive repairs and replacements down the line. Utilizing preventative maintenance to repair before failure can also greatly minimize costly unscheduled downtime.

Corrective Maintenance

Corrective maintenance refers to services you’ll need when something on your equipment breaks or malfunctions. This type of maintenance is also referred to as repair.

When a machine fails to operate properly, a technician will address the problem and decide if it needs a repair or replacement part. If broken parts are not taken care of with corrective maintenance, damage can spread to secondary systems and lead to greater expenses.

Predictive Maintenance

Predictive maintenance foreshadows an equipment failure through close monitoring and data collection via technology. The data will indicate when maintenance is needed to prevent issues before they occur.

Unlike preventative maintenance, this type does not require a pre-planned schedule. Instead, operators will wait for the technology to indicate that service is needed before taking action.

CHALLENGES OF HEAVY MACHINERY MAINTENANCE

The following are some of the top challenges associated with managing maintenance efforts for heavy equipment:

• Costs: Construction equipment is an investment, and it is essential to protect that investment with ongoing maintenance efforts. It gets complicated knowing when to spend money on ongoing repairs and when to replace a piece of equipment entirely.
• Scheduling: Another challenge can be finding the right time for maintenance services. You’ll want to ensure your machine is ready when you need it and that maintenance is scheduled at opportune times to avoid project downtime.
• Skilled personnel: If you have an immediate maintenance need, you’re also going to require someone who is both trained on the specific piece of equipment and available to help.
• Documenting maintenance history: It can be difficult to keep a well-organized history of maintenance tasks, big and small, for every piece of heavy equipment you work with. Documenting this information is essential for maintaining your machines’ value and warranties.

CONSTRUCTION EQUIPMENT MAINTENANCE CHECKLIST

Realizing the importance of equipment maintenance is only the first part. The second part is knowing what to do to ensure you’re maximizing the life of your equipment. There are several tips you can use to extend the operating life of your machine, regardless of what type of equipment you have or the size of your fleet.

MONITOR EQUIPMENT TECHNOLOGY

This seems like a no-brainer, but equipment technology has come a long way. Many models have a variety of sensors in place that will tell you if something isn’t working properly, even if it’s something small. Make sure someone is monitoring the technology and collecting data on equipment and performance. This technology is only valuable if someone is there to bring it to your attention when a sensor detects something isn’t working right.

There are also tools you can use to supplement the technology a particular piece of equipment has.

The following can help you collect additional information on your equipment so that you have real-time information on each machine’s condition:

• Vibration monitoring
• Thermal imaging
• Audio gauges

TRAIN OPERATORS AND TECHNICIANS

Regardless of how many different technologies are available, there is no substitution for the human touch. After all, what good is the technology if no one is proactively monitoring and testing it? It takes a trained operator to understand the problem and a trained technician to know how to fix it or to alert someone that it needs repair. Educating your equipment operators and any technicians you have on staff is key to extending the life of your equipment, as their hands-on experience can provide an early warning and ensure that small problems don’t turn into big ones.

Training staff can also help prevent repairs due to misuse or overuse of equipment. Operators need to be trained on the specific model of equipment they will be using. If in-person training isn’t feasible, there needs to be a summary of best practices and an operation manual in place so you can ensure operators are using the equipment the way it was meant to be used. An untrained equipment operator could unintentionally cause costly repairs, so make sure the best practices and expectations are outlined clearly — not only on training day — but also reinforced on a regular basis.

SET AN EQUIPMENT MAINTENANCE SCHEDULE AND STICK TO IT

Every piece of equipment is different. They all have their own intricacies and need a maintenance and repair schedule to match. Over time, some seals, belts, bolts and other components will wear down and experience damage, which may lead to expensive repairs and extensive downtime. Swapping them out before they become an issue will keep your operations running according to schedule and help you avoid any headaches down the line.

Most equipment comes with original equipment manufacturer (OEM) maintenance recommendations you should use to inform the frequency of your service. While it may seem strange to fix something that isn’t broken, this type of preventative maintenance is a crucial step toward getting the most life out of your equipment.

PERFORM ROUTINE INSPECTIONS

Detailed equipment inspections should occur every time a machine is used, checking components like seatbelts, hoses, and wiring for wear or cracks. You should conduct these checks separately from your maintenance schedule to have a clear picture of your equipment’s condition at all times. Routine inspections allow you to better understand how your equipment is handling its age, as well as on-the-job vibrations, high temperatures and friction.

Inspections are key to extending equipment life. Performing thorough visual inspections empowers your team to find even the smallest issues, such as cracked seals or loose bolts, and fix them before they become serious or expensive. We also recommend keeping up with more extensive inspections that may be a part of your OEM maintenance plan.

ADD LUBRICANTS

Lubrication is key in any equipment. It reduces friction between moving parts and can extend the life of heavy construction equipment. Get to know each piece of equipment you have and what type of lubricant each of them requires.

Lubrication is not a one-size-fits-all substance, so make sure you talk to a knowledgeable dealer to determine the manufacturer’s recommendations for oil, grease and other lubricants. Know where you can and cannot add lubricant, as there may be some places you’re able to check and add on your own between scheduled maintenance, but some may require a trained technician.

Get to know your equipment and make sure you keep things lubricated over time. Friction due to a lack of lubrication can drastically reduce the life of your equipment.

TEST LUBRICANTS

Lubrication is the key to more than just reducing friction and wear and tear. It can also be a valuable tool in finding problem areas. Learning what parts of your equipment use lubrication and are accessible can help you identify issues.

Look for a buildup of oil or grease on seals, hoses and other connections, and check for leaks on the machine and on the ground. You can also check lubricants to discover parts of your construction equipment that may be worn down. Analyzing particles in used oil, for example, can reveal contaminants that show a breakdown in potentially unseen areas.

Not an oil expert? That’s not a problem. A knowledgeable Warren CAT technician can perform a fluid analysis for you and you can request a fluid analysis any time from the Warren CAT Fluids Lab on any kind of machinery – not just Cat equipment. This is usually a part of scheduled maintenance, but it’s also something you can check if you suspect there’s something wrong or want to better understand the health of your machine.

KEEP EQUIPMENT CLEAN

Construction equipment, regardless of its size or weight, is still vulnerable to dirt and contaminants. These machines rely on complex systems made of many moving parts. Simple tasks, like changing filters and cleaning electronic components, can improve your equipment’s operation and decrease the likelihood of expensive repairs. It’s wise to store your machines in secure areas away from the elements when they’re not in use.

USE GENUINE OEM PARTS

Why use genuine OEM Cat parts when you can get the same part from another company for less money? This is a legitimate question and one we hear often. It’s not a secret that you can find the same part for a cheaper price.

Let’s take something small and simple — a bolt, for example. If you’re looking for something small like a bolt, is it really that important to have the OEM bolt replacement? Let’s say you’ve found a cheaper option. Ask yourself a few questions:

• Do you know it’s made from the exact same material composition as the original?
• Do you know if it has the exact same thread pitch?
• Does your warranty require OEM parts?
• Is that bolt compatible with the sensors in place to check that part of the equipment is working?
• Are you guaranteed to get that bolt within a certain timeframe?
• Are you confident in the chemical makeup of the bolt and that it will resist corrosion the same as the original?

Obviously, a bolt is a simple example, but if we have this many questions about a bolt, is it worth the risk, especially when it comes to a more complex part? The last thing you want is to void your warranty to save money on a part or to be left with additional downtime when it doesn’t arrive in a timely fashion.

Your equipment manufacturer spent a lot of time formulating that exact part for your piece of equipment, so in the interest of extending equipment life, choose genuine OEM parts.

Warren CAT Has Your Back

Count on the team at Warren CAT to help you effectively navigate every challenge associated with maintaining your construction equipment. We have the expertise and the resources backed by 40 years of industry experience to be your reliable source for full-service maintenance and repairs. We strive to deliver cost-efficient solutions that maximize the life of your equipment and keep your projects moving forward. Our flexible Customer Service Agreements (CVAs) drive our mission with affordable preventative maintenance plans to help you manage your fleet and prevent costly repairs.

Our service providers are highly skilled Cat technicians who receive state-of-the-art training. They are educated and have the resources available to find the fastest and most cost-effective solution to get your equipment back to you in optimal working condition. Our field service team has the ability to get to your job site quickly with our 24-hour emergency services, working quickly to get your machines back to their best in no time.

To learn more about the specific types of service we offer, visit the equipment services section of our website. Contact us to learn more about how partnering with a local dealer can help save you time and money when it comes to your fleet of equipment.

CONTACT WARREN CAT TO LEARN MORE

At Warren CAT, we have the expertise and tools to keep your construction equipment running at its best. Our skilled service technicians can provide preventative maintenance and repair services to help you minimize expensive downtime and boost productivity.

Are you ready to maximize the life of your equipment and keep it operating at peak performance? Contact Warren CAT to learn more about partnering with us for your maintenance needs today!

Learn More About Our Equipment Maintenance

Schedule Equipment Maintenance Today

Heavy machinery is essential for your business, and you want to ensure your equipment will last as long as possible while performing at peak efficiency. Regular maintenance can help keep your equipment running smoothly and reduce costly, unexpected repairs and downtime.

Performing preventive maintenance requires careful planning and adequately trained technicians. Learn more about preventive maintenance, why it’s essential for your business and the steps to perform maintenance properly.

What Is Construction Equipment Maintenance?

Construction or heavy equipment maintenance refers to the service and steps you take to identify, repair or prevent machinery problems. Equipment maintenance typically involves inspecting, repairing and cleaning your machinery.

Maintenance can be split into two separate categories:

• Preventive maintenance: This type of maintenance involves scheduled tasks that help prevent issues from occurring and keeps your equipment running at its optimal performance. Common types of preventive maintenance include oil, grease, coolant and other fluid changes; belt, hose and filter replacement; pressure checks and routine cleanings.
• Reactive maintenance: This type of maintenance happens after a problem has occurred, usually when equipment stops operating as it should or fails completely. Reactive maintenance only addresses problems when they become apparent, with little opportunity for planning and increased cost and inconvenience.

Ideally, you should conduct preventive maintenance regularly to reduce the need for reactive maintenance, ensuring your heavy equipment operates correctly and extends its life span.

What Is the Importance of Preventive Maintenance?

Preventive maintenance is one of the most important things you can do for your company’s heavy equipment. Preventive maintenance can provide value and numerous benefits to your company and equipment, including:

• Reduced expenses: Preventive maintenance helps reduce the risk of unexpected failures or breakdowns that can incur expensive repairs. Performing maintenance regularly can decrease the severity of problems and reduces the risk of compound failures, which can quickly become a significant issue and rack up costs.
• Extended life spans: Preventive maintenance ensures your machinery is in the best condition possible, which can help extend the life of your equipment. Regularly maintained machinery lasts longer than equipment that doesn’t undergo regular maintenance. Longer life spans significantly benefit your company since you can reduce downtime, increase productivity and save on expensive repairs or replacements.
• Improved safety: Well-maintained equipment is safer than equipment that’s not maintained. If equipment fails unexpectedly, it can create a hazardous environment for the operator, nearby workers and surrounding property. Regular maintenance helps you identify and address any potential hazards before they become a significant problem.
• Greater confidence: Heavy equipment operators feel more confident working with regularly maintained machinery since they know it’s more likely to work efficiently and effectively. If operators are concerned that their equipment will break, they’ll likely slow down their work. Preventive maintenance can give your operators more confidence to work with equipment and optimize productivity.
• More availability: You can’t use broken-down equipment, harming productivity and profits while you wait for repairs or replacements. Preventive maintenance ensures that your heavy machinery is more available for your jobs, allowing you to complete tasks on time.

Why Use a Heavy Equipment Preventative Maintenance Program

A preventative maintenance program can help you maintain your equipment’s maintenance requirements, including performance testing, equipment analysis, systematic inspections and component replacements. Trying to perform preventive maintenance without a maintenance program can create problems, such as forgetting to stay on schedule, overlooking essential maintenance requirements or failing to keep track of prior maintenance.

A proper preventative maintenance program will be all-inclusive, making it an intentional approach to equipment maintenance from the first hour logged through its entire lifespan. Preventative maintenance programs can include the following:

• Failure analysis
• Site inspections
• Fluid Analysis
• In-shop servicing
• Diagnostic technology
• Machine inspection data collection
• Total maintenance and repair agreements
• Training and safety videos for operators and workers

Some programs will be more complex than others depending on the type of machinery. Regardless of the equipment type, preventative maintenance programs can help improve a machine’s performance, reliability, safety, productivity and lifespan.

Steps for Preventive Maintenance

Following the appropriate steps or tips for preventive maintenance ensure you care for your equipment properly and help it last a long time. Steps for your preventive maintenance include the following:

1. Schedule Your Preventive Maintenance

Creating a schedule for your preventive maintenance is the first step to ensuring your machinery operates at peak performance and doesn’t experience unexpected failures. A company schedule helps you remember to perform maintenance, informs your team when they need to be maintaining your equipment and allows for planning around your production schedule. The manufacturer’s recommendations should serve as your guidelines for planning and scheduling maintenance.

2. Keep Documentation of Services and Repairs

Keep documentation every time you perform maintenance. Knowing what repairs and services you’ve done helps you know which repairs you need to do soon. A history of repairs and services can help you determine if your equipment is excessively impacting your bottom line and also help your fleet maintain its value.

3. Use Checklists

Checklists can help ensure that workers follow the proper maintenance steps and meet the requirements during each inspection. They guide operators and technicians through the process of evaluating and performing maintenance. As each step is completed, workers can check off what they’ve done to track what they need to do next. Checklists can cover everything from visual inspections to equipment operations.

4. Clean Regularly

Another step you’ll want to take is cleaning your heavy equipment regularly. Cleaning helps your technicians check for issues or signs of damage that must be addressed. Workers should be trained to spot damage while they’re cleaning your equipment.

Cleaning is also a form of heavy equipment maintenance. Dirt and other contaminants can prevent moving parts from operating correctly, which can cause damage or failures. Cleaning regularly can prevent these problems before they compound into something more serious.

5. Customize Maintenance and Service Based on Machine Type

You likely use various types of equipment within your company for multiple applications. Different machines need various types of maintenance and service. Rather than using a one-size-fits-all maintenance plan, you should create specific maintenance requirements for each machine type to ensure each piece of equipment works efficiently. Follow the manufacturers’ recommendations for the maintenance and service of each machine.

6. Train Operators on Machine Use

Operators who know how to use the equipment correctly will be less likely to cause damage or push machinery past its limits. Proper training reduces the risk of needing additional maintenance to fix this damage, abuse or overuse. Training can also include identifying maintenance issues, which can help keep each machine in your fleet in optimal health.

Heavy Equipment Maintenance Checklist

As we mentioned, creating a checklist for your maintenance is an excellent way to track the tasks you’ve performed and what you still need to do. These checklists remind technicians what is required and when. Some common tasks or places technicians should check that you can include on your checklist include:

• Batteries
• Bearings
• Belts
• Brakes
• Coolant and other fluids
• Electrical components
• Filters
• Fuel
• Idlers, sprockets and other rotating components
• Oil, grease and other lubricants
• Steering systems
• Safety devices
• Teeth, tips, blades, edges, wear plates and other ground engaging tools
• Wheels, tires and tracks
• Windshields and glass

As your technicians perform maintenance, they can check off each task. The checklist provides guidelines rather than instructions on how to complete maintenance. Technicians will still need the training to properly perform the appropriate level of maintenance for each type of machinery your company owns.

Learn More About Warren CAT’s Preventive Maintenance Kits in Oklahoma and West Texas

Performing preventive maintenance can help save you time and money while keeping your equipment running smoothly for years. Warren CAT is the authorized Cat® dealer for West Texas and the state of Oklahoma that sells preventative planned maintenance kits to make it easier to stay on track with routine maintenance. Our kits are customized to fit your machinery, ensuring you have everything you need to keep your heavy equipment fleet’s maintenance on track.

Our kits help remove the guesswork, so you have less to worry about. The Warren CAT team of experts can help you find exactly what you need and will guide you through each step of the process. Contact us today to learn more about our preventative maintenance kits and how we can help!

A Cat^® Customer Value Agreement (CVA) is an easy, efficient way to add even more value to your Warren CAT equipment purchase. A CVA — through preventative maintenance (PM) — will help you prolong the life of your heavy equipment, enhance performance and prevent costly downtime that could cut into your profits.

Learn more about CVAs and the top reasons you should consider adding one to your next equipment purchase or fleet upgrade.

What Is a Warren CAT Customer Value Agreement?

A Customer Value Agreement (CVA) is an official agreement between you and Warren CAT that includes helpful ongoing preventative maintenance services and ownership benefits to give you the most out of your equipment investment. You can choose from services such as:

• Preventative maintenance kits
• Total cost performance guarantees
• Oil and fluid changes
• Fluid sampling and analysis
• General machine inspections
• Remote monitoring
• Proactive work and equipment repair

The more comprehensive your CVA, the easier it is to prepare for and avoid expensive or dangerous equipment breakdowns caused by age or premature component failure. It’s also a great way to minimize your operating and ownership costs while increasing your productivity with reliable, quality-made equipment.

You can even mold your CVA to fit your specific needs. Some customization options include:

• The number of machines you want your CVA to cover
• The extent of your Equipment Protection Plan (EPP) coverage for new machines
• The length of your CVA terms
• The extent of preventative maintenance included
• When and where we deliver your genuine Cat parts

How Does a Customer Value Agreement Work?

You can obtain a CVA from Warren CAT for a single piece of machinery or your entire fleet, regardless of its age, model or industry application. You can choose to enroll in a Customer Value Agreement when you purchase new equipment or contact a representative to request a CVA for an existing Cat machine or engine.

A CVA is individualized to fit your fleet’s unique needs, so the required steps and included services vary for every agreement. Get the process started by:

1. Choosing your plan: Work with an expert specialist to create the CVA you need without worrying about pre-set requirements or strict guidelines. Our representative will explain each of your available options and help you work through important considerations, like who your preferred maintenance technician is and how much coverage you want for each piece of equipment.
2. Exploring your financial options: Contact your preferred financial provider and ask about getting CVA financing approval with your next machine purchase or learn more about your payment options.
3. Enjoying peace of mind: Once your agreement is in place, you can get back to doing what you do best — using Cat equipment to get the job done well, knowing you’re ensuring your fleet’s lasting quality.

Is a Customer Value Agreement Worth It?

Simply put, yes — a CVA is almost always a worthwhile investment. CVAs help you stay on top of construction equipment maintenance, with preventative maintenance, oil and filter changes and other services to extend your machine’s lifespan. When you take a look at the numbers, it really comes down to longevity and value. When you pair your CVA with things like Cat filters and fluids, you can significantly extend the life of your equipment.

Here are just some of the features Cat CVAs offer and how they make machine ownership easy:

• Equipment Protection Plans: EPP coverage protects against any defects or workmanship errors on new machines.
• Parts delivered to you: With a Cat CVA, we’ll deliver your parts right on schedule, to the location of your choice, so you always have what you need to stay operational.
• Simple monthly payments: Already making payments on a Cat machine? Ask a representative about including your CVA in the same monthly payment. A single fixed payment option can help you stay on top of your budget.

To get a better idea, take a close look at your operational expenses and note how much time, money or workforce you dedicate to things like:

• Securing and training on-site equipment mechanics
• Diagnostic tools and equipment
• Safely disposing of environmentally harmful items and fluids
• Parts and repair tool inventory
• General shop maintenance, including utilities, taxes, upkeep and insurance
• Specialty equipment, like service trucks

These factors can have a significant effect on your business’s bottom line. A CVA will keep costs low, and service professionals will perform critical inspections, servicing and preventative maintenance quickly to reduce downtime.

5 Benefits of Having a Cat Customer Value Agreement

Regular construction equipment preventive maintenance, fluid changes and remote monitoring are essential tools for equipment preservation, and a Cat CVA from Warren CAT goes even further than standard services and equipment assistance. Here are the top five reasons you should take advantage of this custom construction equipment maintenance program.

1. Options and Control

A Cat Customer Value Agreement puts the control in your hands, with flexible coverage and customizable options. Customize your CVA to access the type and level of coverage you need to meet the requirements of your machine, fleet and business with scalable plans and flexible options. Manage your budget and expenses with flexible monthly payment options that include pre-paid, paid-in-full, financed, flat rate or monthly payments, depending on your specific circumstances. You may also be eligible to choose charge terms between monthly, quarterly, semi-annually, annually or per hours of production.

2. Equipment Management

Manage your equipment with Cat replacement parts and tools you need, including discounted filters, shipped to your chosen location for convenience and quick turnaround. We will even help you safely dispose of your used oil and filters. Warren CAT technicians can also help you monitor the status of your new and used heavy equipment so you can make necessary changes to boost performance, train staff and maintain your budget.

3. Less Downtime

Experiencing downtime with your heavy equipment can cost you hundreds to thousands of dollars annually if you aren’t prepared. Detailed equipment diagnostics can help you identify and locate concerns before they grow into more expensive and demanding repairs. CVA clients can schedule preventative maintenance and inspection services, so you get critical insights and can schedule necessary downtime, minimizing unplanned expenses. Before-failure repairs often cost less than after-failure repairs, saving you even more money long-term.

4. Better Planning

The more you know about your machines, the easier it is to make investment, budgeting and operational decisions for your fleet. Your CVA provides helpful insights that give you the confidence you need to establish budgets, schedule maintenance and avoid surprises. You can also benefit from improved heavy equipment maintenance record-keeping and potentially greater resale value.

5. Locked-In Pricing

Enjoy the convenience and security of locked-in pricing when you agree to a Cat CVA from Warren CAT. After our team helps you customize your CVA plan to fit your equipment and project needs, that price gets locked in and guaranteed for the duration of your CVA terms. Note that Warren CAT only guarantees your locked-in pricing within Warren CAT territory. If you move out of our service territory, we’ll work with your local dealer to determine accurate service pricing.

This pricing structure allows project managers and business owners to have more control over operating costs and to continue reaping the rewards of a CVA investment without unexpected pricing or inflation.

Frequently Asked Questions About CVAs

A lot of time, energy and careful consideration go into purchasing and owning heavy equipment, and a CVA is no different. Having a thorough understanding of what a CVA is and how it works is the best way to make an informed decision and create a plan that most benefits you and your business. Here are some of the questions we’re most often asked about CVAs.

Can a CVA Be Added to a New or Used Equipment Purchase?

Yes. When you purchase a new machine from your Cat dealer, choose from three CVA options:

• The Convenience CVA is ideal for businesses with their own in-house maintenance, as it includes maintenance instructions, EPPs, scheduled service, scheduled parts delivery, viewable repair history, machine insights and more.
• The Performance CVA is a one-time planned preventative maintenance that your Cat dealer will handle for you, freeing you up to focus on other areas of operation. It includes the same features found in the Convenience CVA, but with flexible dealer service.
• The Confidence CVA includes Premier EPP, comprehensive coverage and additional planned maintenance provided by your dealer. This is the plan for those seeking protection on investment for up to five years of working hours, and it also includes the same perks as the Performance CVA.

When you buy a Cat Certified Used machine, you still get access to the industry-topping CVA perks, including:

• Delivered parts
• EPP coverage
• Optional dealer service
• Machine insights
• Hassle-free maintenance
• Expert dealer support
• Single payment options

Can I Add a Customer Value Agreement to a Machine I Already Own?

Already own a Cat machine? We’ve still got you covered. If you own used equipment, you’ll love our Extended Cat CVA. Caterpillar designed the Extended CVA plan with existing equipment owners in mind. This CVA includes parts delivery, optional and flexible dealer service and valuable machine insights that can help you save money and time. You’ll also gain significant savings on genuine Cat parts.

What Equipment Is Eligible for a Cat^® CVA?

You can purchase a CVA for all new and used Cat equipment sold by Warren CAT, including:

• Articulated trucks
• Compact track loaders and skid steer loaders
• Backhoes
• Track Loaders
• Wheel Loaders
• Excavators
• Motor Graders
• Compactors
• Telehandlers
• Bulldozers
• And more

Please note you can only purchase a CVA for Cat equipment, and this list is not exhaustive. Contact a Warren CAT representative to learn more about CVA compatibility or shop our inventory of new and used machines.

What Machine Insights Does a CVA Provide?

Cat CVA agreements give you access to valuable insights about your heavy equipment. By securing all of this information in one place, it’s easier to find while you schedule service checks, plan your operational budget and monitor fleet performance.

A VisionLink^® subscription is included in your Warren CAT CVA agreement, which provides machine insights including:

• Machine hours: Logging your machine hours is an integral part of equipment ownership because it can help you predict when specific parts might need servicing. It’s also valuable information in case you choose to sell or trade in your equipment.
• Machine location: Tracking your machine’s location lets you keep an eye on your valuable equipment at all times, including off-the-clock use or in the event of stolen or misplaced equipment.
• Fuel burn: Fuel burn refers to the amount of fuel your machine consumes per each use. This information can help you spot patterns, monitor your fuel budget and identify if a piece of equipment is leaking or using more fuel than usual.
• Fault codes: Fault codes will help your on-site maintenance or Cat dealership understand issues as they arise, which cuts back on how much time it takes to diagnose and repair any damages.
• Maintenance events: Similar to tracking machine hours, a log of maintenance events is one of the most effective ways to stay informed about your equipment and pass that information along to future dealerships, technicians or buyers.

Do CVAs Extend to Other Dealerships?

If you’re relocating or expanding your fleet, Cat CVAs are portable across the Cat dealer network with certain exceptions. Because the CVA plan is attached to your equipment’s serial number, you can submit a request during your coverage period to transfer your CVA plan to a new owner, if necessary.

Warren CAT can only guarantee locked-in pricing at the Warren CAT dealerships in our territory. For transitions beyond our service territory, we’ll contact the local dealer there for more accurate service pricing, whether that’s higher or lower. Your CVA agreement will have written language specifying dealer territory limits for your equipment.

How Do I Get a CVA for My Equipment?

If you already own a Cat machine or plan to purchase a new or certified used model, getting a CVA is simple. Get in touch with one of our team members, and we will:

• Ask questions about your machines and business to determine which CVA plan is right for you.
• Explain the different customizable options available for your equipment.
• Take the steps necessary to bundle your CVA with any existing Cat payments for stress-free monthly payments.
• Answer any questions you have about your CVA options, including Warren CAT standards and regulations.

Once you have your CVA in place, you will continue to receive ongoing support from our dedicated team. We are always available to answer questions, schedule service appointments and help you get the most out of your investment. If your operations shift or expand, we are also happy to help you adjust or upgrade your CVA if necessary.

If you have to pause your operations, you can cancel your CVA plan without paying a cancellation fee if you meet the following conditions:

1. You cancel within 30 days of the start of the agreement.
2. In that 30-day window, you have received no CVA benefit.

In some instances, there may be processing fees or restocking fees. Contact your dealership to learn more.

Contact Warren CAT to Learn More

With locations throughout Oklahoma and West Texas, Warren CAT is your local source for quality Cat equipment. As a valued customer, you get access to perks like mobile field service and 24/7 emergency maintenance and repair to keep your fleet up and running. No matter the industry, Warren CAT is here to help you succeed every step of the way with customizable CVAs.

Learn more about Customer Value Agreements and give our team a call at 866-292-7736 or contact us online to speak with a Warren CAT professional about your CVA options. You can also shop our inventory of new and used Cat equipment, available for rent or purchase.

Before online sales, companies and individual buyers had to go through a long process to purchase key parts for their machinery. Buyers had to go to a store or call to find out if the supplier carried the required parts, possibly contacting multiple stores before finding the right one. To get the right part, construction professionals had to haul their damaged, dirty components to a local parts dealer or warehouse to ensure they received the right replacement parts.

Now, more people are turning to online stores to handle their buying needs. In 2019 alone, 1.92 billion people used the internet to purchase services or goods, with retail e-commerce sales expected to rise by 22% in 2023. This increase in online sales and services means parts providers have to offer an excellent user experience to customers looking to purchase their industrial machine and heavy equipment parts online.

As a result of increased customer demand for online ordering, we continue to change and improve the Warren CAT online parts shopping experience by making the process faster and more convenient than ever. It is our mission to make it easy and convenient for our customers to get the high-quality Cat parts they need from our online parts store.

How Parts.Cat.com (PCC) Helps You Get the Right Parts Quickly

If you’re looking for Cat parts in Oklahoma or West Texas, Warren CAT is the most reliable, capable and convenient option. Our online ordering capabilities, extensive on-hand parts inventory, territory-wide drop box locations and expert parts professionals allow us to provide you with the right parts as quickly as possible. Keeping your operations productive and profitable is our priority, and the accuracy, ease of access and convenience of your parts orders are critically important to us.

Parts.Cat.com is critical in helping us get you your parts faster by making the buying process as simple as possible. Parts.Cat.com offers more than 1.4 million Cat parts for buyers to choose from so that it is easy for you to quickly find the components or parts you need.

Alongside the extensive inventory, many of our customers appreciate how Parts.Cat.com continues to add more intuitive features to make the user experience more enjoyable. You can expect more accurate and efficient parts ordering, the ability to see real-time part availability and pricing information and valuable insights to plan, schedule and budget without delay.

The online store also solves the issue of calling several stores before finding the right replacement parts. You can easily look up part numbers and find the exact component you need without picking up the phone. Instead of hauling your damaged components to various stores, you can simply find a compatible part from your job site, home or office.

Similarly, we know how time-consuming a return order can be and how inaccurate parts can cause downtime. To get you the correct part as fast as possible and increase your uptime, Parts.Cat.com includes a built-in check feature, helping to ensure that you don’t order the wrong part by accident and don’t have the hassle of a part return.

How Has the Site Changed?

As we continually transition to increased online ordering, our site has become more intuitive and helpful. Changes were made to improve the ease and accuracy of the online parts purchasing experience.

1. Simplified Search Areas and Filters

A simplified search function with universal search rather than separate search areas makes it easier to find the correct parts for your equipment in the fastest and simplest way possible.

Utilizing the new universal search means your searches can be as wide-ranging or narrow as necessary. For example, you can search by product family, such as attachments or belts, which will give you hundreds of options relating to those products, or you can search by specific part number.

Parts.cat.com also makes it easy to filter and narrow your search with the “Add Equipment” feature located beside the search bar, which enables you to enter your equipment model and/or serial number and then apply it to your search. This feature allows you to restrict your results to only parts compatible with the specific machine or equipment model you’ve entered.

For example, if you have a 259D Compact Track Loader needing a new part, you won’t want to sift through all the parts for every piece of equipment on the website, or even all the parts available for Compact Track Loaders. To get a more specific result, you can type “259D Compact Track Loader” into the Add Equipment bar. After adding the machinery, all of your search results will only include parts compatible with the 259D Compact Track Loader.

2. My Equipment Feature

The newly implemented “My Equipment” feature allows you to save the machines and equipment in your fleet to your online account, storing information on the equipment you regularly search for. This makes it much quicker to conduct future searches and find parts for your machines.

Additionally, you can customize your saved equipment by adding nicknames for them, making it easy to distinguish between pieces of machinery. The “My Equipment” feature also makes it simple to verify you’re purchasing the right parts for your machinery, as it provides a “verification checkmark.” You now have the ability to personalize your results by easily adding or removing equipment and machine details.

3. Equipment Compatibility Verification

Our new custom filters enable our users to verify that the parts they’re purchasing are compatible with their equipment. When you search using a machine’s serial number, you can easily filter your search to include only the parts compatible with the equipment’s exact model.

To show you’ve found the right part, the website will display a green checkmark beside the component. We’ve also taken great care to include a comprehensive amount of information for each product so you can confirm you’ve found the best fit. When you include a serial number with your search, our parts pages display comprehensive part and component diagrams, specifications and descriptions.

With part diagrams, you can see where the part you’re buying is located on your machine, as well as information regarding nearby and related components. This wealth of information provides a better understanding of your equipment and more knowledge about other parts you may consider purchasing. This not only gives you peace of mind and reassurance that you’re getting the right part, it can also help you plan for parts you might need in the future.

4. Smoother Checkout Process

One of the major benefits of Warren CAT’s online parts ordering system is saving you time, with that advantage extending to the checkout process. With our latest enhancements to the checkout process, we’ve reduced the steps needed to complete your parts order by more than half. You’ll now see billing and payment information collected on the last screen instead of in the middle of the process. This change improves the flow, reduces confusion and streamlines the process of finalizing your parts order and checking out.

5. Commitment to Progress

The continuous improvements to Parts.Cat.com, including these recent major updates, demonstrates Warren CAT’s ongoing commitment to providing customers with the tools and services they need to support the valuable work they do. You can expect to see new features and revised tools in future updates, with a constant focus on making the customer experience of ordering parts online as easy, accurate and efficient as possible. You now have more information on Cat parts at your fingertips than ever before.

We are committed to making parts ordering for heavy machinery and construction equipment easy to understand, convenient and fast and will continue to add features and improvements to accomplish those goals.

Why Buy Online From Warren CAT?

Purchasing parts online puts dealership-level professional information at your fingertips. This access to more information can add efficiency to your business processes, increase your uptime and improve your profitability, allowing you more insight and control over your operations, parts and equipment.

With unmatched knowledge and expertise as well as an unrivaled Cat parts inventory and delivery network, partnering with Warren CAT is a sound business decision. When you work with us, you can expect to find the best parts availability, accurate information on the parts you’re buying and quick, efficient transactions.

Convenience

Parts.Cat.com gives you the ability to order components from virtually anywhere in the world. Whether you’re in the office, working in the field or at home for the evening, your parts are available.

You can also purchase parts directly from the Cat App using a tablet or smartphone. This easy-to-use and intuitive app allows you to purchase parts quickly from a job site without making a call or returning to the office to use your computer. Additionally, our improved transaction checkout process requires fewer clicks and offers a more intuitive display of information.

For those who’d rather pick up their parts, we have over 175 drop box locations throughout Oklahoma and West Texas. These drop boxes enable us to deliver parts to a nearby location as fast as possible. Some of our stores even offer Curbside Pickup for buyers who prefer not to go into a store but need to pick up parts on the go.

Wide Selection of Parts

Another primary advantage of ordering Cat parts from Warren CAT is our extensive selection of components available. We have over 135,000 line items in stock and a total inventory investment of over $30 million. This wide selection of parts ensures you can always find the one you need for your Cat equipment as quickly as possible.

When you purchase a part, you can also select where you want it to be delivered with several delivery options available for your convenience. You can select to have the order sent directly to you, or you can choose to pick it up at a store location or from a drop box.

Fast Service

When a part in a piece of machinery breaks down on the job, you need to replace it quickly. Waiting for parts can lead to significant downtime on your worksite. Downtime can lead to project delays, extra expenses and unsatisfied clients. Working with a company that can get you parts promptly is crucial to your business’ success, and Warren CAT understands this.

Only Warren CAT offers a fleet of drivers covering over 7,000 miles per night, delivering to more than 175 drop box locations and 15 stores in Oklahoma and West Texas daily.

These prompt delivery options equate to fulfillment of 97% of parts orders within 24 hours. All of these services mean you can expect the parts you need, when you need them, limiting your downtime and supporting your business’ success.

Our prompt deliveries are tied to our direct connection to the vast network of Caterpillar parts distribution centers. This connection means we can find your part and get it to you fast, even on the rare occasion that it is not in stock. No matter your Cat equipment model or year, you can trust us to provide you the parts to keep you up and running.

Ordering Alternatives

For the times when ordering online is not your preferred option, Warren CAT Parts professionals are always available by phone or in person. Our experienced staff can assist with any needs you may have.

Visit one of our locations or call 866-292-7736.

Order Cat Parts From Warren CAT

If you’re looking for parts, Warren CAT is the smart choice for any individual, business or operation relying on Cat equipment. We’re ready to deliver Cat parts to your chosen location across West Texas and Oklahoma. Take advantage of Parts.Cat.com for your next parts purchase. Warren CAT is also always ready to support your need for new and used machines and power systems, rental equipment, construction technology and service.

Browse our selection of Cat parts to find the perfect fit for your equipment. If you have any questions, feel free to contact us.

Get the most out of your heavy equipment replacement parts and increase the longevity of your Cat® equipment by learning how to balance quality and cost. You trust your Cat machines to get the job done when needed, but you also will have to care for them by using replacement parts that are just as tough as the machinery itself.

Types of Construction Equipment Parts

When it comes to purchasing heavy equipment parts, you have several options, but choosing the cheapest one may not benefit your equipment for the long term. Some types of parts could even cause further damage. Understanding what differentiates new, remanufactured, original equipment manufacturer (OEM), aftermarket and other replacement options is key to finding the right parts for your heavy machinery.

1. New Parts

During the search for replacement parts, you will likely first encounter the choice of new or remanufactured equipment parts. Though similar in appearance, these parts have critical differences. What sets these types of replacement components apart is construction and whether the components have been in a machine before.

OEM Heavy Equipment Parts

For new parts, the choice of OEM or aftermarket equipment parts depends on several factors. When you choose OEM parts, you have engine and machine components that will fit perfectly and work well with your equipment. As exact replacements for the original parts, OEM components take out the guesswork and risk inherent with making repairs with aftermarket parts.

For Cat equipment, OEM means choosing genuine parts made by Caterpillar®. Selecting these components for your heavy machinery ensures you get the quality you know from the brand you trust. While the price for the Caterpillar name can be higher, the quality, durability and longevity make up for the monetary investment.

Aftermarket Heavy Equipment Parts

When it comes to aftermarket parts, you are not necessarily guaranteed that they will work as expected. The aftermarket components come from brands with a passing familiarity with your Cat machine, but these brands may not have the same standards of construction as Caterpillar. Most aftermarket parts are made by brands that did not contribute components to your original machine and installing them could void the warranty on your equipment. Though these parts may look like the original ones, they do not have the same requirements Caterpillar has for its machinery and components.

Aftermarket parts are typically designed to a specific price point. Many people choose these parts solely for how much they cost rather than their quality. There is no standard of excellence or durability goal for aftermarket parts. As is the case with purchasing construction equipment, choosing aftermarket parts is an example of potentially getting what you pay for.

Despite these disadvantages, some choose aftermarket parts for the cost savings. But will saving money now on a cheaper part cost you more frequent part replacements in the future? Is that a risk you’re willing to take when your business relies on how well its Cat equipment operates?

2. Used Parts

If you want to save money, you may consider some type of used parts for your Cat machines. As with every used purchase, buyer beware because the used market for heavy equipment components has quality parts as well as potentially dangerous ones.

There are two types of used parts: salvaged and remanufactured parts. Remanufactured parts are also known as reman parts. Reman parts have more advantages than salvaged parts.

Salvage Parts

When it comes to used parts, learn their origins. Salvaged parts are not ones you want to install on your Cat machine. Though low in cost, these components present several problems, even if the components came from similar Cat equipment.

• Unknown quality: Salvaged parts have no guarantee for their quality. You do not even know if the part will work or for how long it will function in your equipment.
• Void warranty: Just like aftermarket parts, installing salvaged components into your Cat equipment could void the warranty. The money you save from paying a lower cost for the part is not worth the loss of the warranty you will have for the machine.
• Potentially dangerous: Because the salvaged parts can come from any machine, you do not know if the parts are dangerous to use. Sometimes, all recalled parts do not make it back to the manufacturers. If you get salvaged parts, you risk putting a hazardous component into your heavy equipment.

Safety should be your priority on the jobsite, and using salvaged parts is a dangerous decision that could cost you money or put your workers at risk of injury. Saving a few dollars up front is not worth the risk and the potential cost of using subpar components in your heavy equipment.

When you look at salvage used parts there are inherent risks, as they may not have been properly refurbished and can cause equipment damage and increased safety risks.

If you prefer trusted components without paying the price for new parts, consider remanufactured parts.

Remanufactured Parts

When you exchange old Cat parts to your dealer, those parts get a careful evaluation. The components in good enough condition for refurbishment will undergo the remanufacturing process.

These parts have like-new quality and the trusted engineering of the Caterpillar brand.

How Are Remanufactured Parts Made?

The remanufacturing process requires several arduous steps to ensure the final quality of the parts. Caterpillar has perfected this process to get the most out of used parts and restore them to like-new condition.

Here’s how we remanufacture genuine Cat parts:

1. Pulling Parts From Equipment

Getting the part from the machine requires care to prevent damage to the part or equipment.
We also responsibly use as much of a machine as possible when pulling parts, and we completely remove all debris from the components. Our approach means we can retrieve components others might scrap. We use a proprietary, environmentally friendly cleaning method and thorough inspection process to recover parts from the returned cores and restore them to like-new condition. This process includes taking equipment completely apart to retrieve the smallest components and ensuring advanced engineering updates. By making the most of the used equipment, we prove our responsibility to the environment.

2. Remanufacturing Components

When we restore parts, we completely disassemble them. In doing so, we rebuild the part from its smallest components. By breaking each part down, we can ensure the highest quality goes into the most minor details of the remanufactured component.

During the process, we inspect everything thoroughly. Due to normal wear of parts, cracks and other imperfections can appear in the smallest of places. We look for these problems to prevent minor issues from becoming more significant problems later.

Remanufacturing is not the same as rebuilding or recycling. Other companies may clean up old parts and resell them in the same condition. Caterpillar never does that. Remanufactured parts from Warren CAT or other genuine Cat dealer are the same quality you trust from the Caterpillar brand.

3. Controlling Quality

Controlling quality is a crucial part of the remanufacturing process. Like other Cat products, remanufactured parts with the Cat label must adhere to the strict quality guidelines of the brand. We won’t sell it unless it proves to be the highest quality after its refurbishment. Caterpillar engineers update any products to the latest specs used. Additionally, the parts undergo the same testing new products must face. If the remanufactured part cannot pass a new part test, we do not sell it.

Remanufacturing the part takes it to a like-new condition. The lower price should be the only difference you notice when you install a remanufactured Cat part on your heavy equipment. You will also benefit from the wide range of choices — 700 different remanufactured Cat parts.

Common Questions About Equipment Parts

Here are some of the more common questions people ask when deciding about parts for heavy equipment.

1. Which Are Better — New OEM Parts or Remanufactured Equipment Parts?

As you might expect, new parts have never been used. These components have the same level of use as the original parts on your Cat machine when you first bought it.

Remanufacturing is a different process from the refurbishment other companies use. With Cat products, they do not undergo drilling or boring to alter their structure. Instead, we use a multi-step process to ensure the remanufactured parts perform the same as new parts from us. In fact, we guarantee the performance of our Cat Reman parts through a same-as-new warranty.

If you need components for your Cat machine, choose either new OEM or Caterpillar replacement parts. The advantages of doing so include the following:

• You will ensure your equipment’s warranty remains active.
• You get direct replacements for the existing components.
• You will save time and effort during the replacement process by ensuring the parts will fit perfectly.

The disadvantages of choosing new genuine Caterpillar parts is the cost, which may be higher compared to other brands, though you get much longer-lasting components.

As the company does with its equipment, Caterpillar creates tough replacement parts built to a high standard. These parts are made to work as hard as your Cat machines do on the jobsite. While some components require regular replacement due to their nature, you can still feel assured of the performance of all Caterpillar brand parts you use on your heavy equipment.

2. Which Performs Better — OEM or Aftermarket Equipment Parts?

If you decide to purchase new parts, you need to choose between OEM parts or an aftermarket manufacturer. Your choice will make a difference in the longevity of the piece and how well your machinery runs after the part replacement. The decision becomes especially crucial if the warranties for your equipment are critical to your investment.

Aftermarket parts have several disadvantages compared to OEM components:

• Voided warranty: Using non-Cat components in Cat equipment will void the warranty, preventing you from future coverage in the event of equipment failure. You have no guarantee with aftermarket parts.
• Reduced life: Aftermarket parts have no specified lifespan. Putting them into your Cat machine could shorten its life, and the piece itself may also have a reduced life expectancy compared to OEM parts.
• Lack of testing: Unlike genuine Cat parts, aftermarket components are not specifically tested in Cat equipment. Aftermarket parts may not function as intended when used in your Cat heavy equipment.

Avoid aftermarket parts if you want to ensure the longevity, warranty and durability of your Cat equipment. OEM parts are direct replacements for the original components of your heavy machinery, made specifically for your particular machine. Choosing OEM parts offers you several benefits you will not have with components produced by other brands.

3. Which Should I Choose — New or Used Equipment Parts?

With new OEM parts, you get a warranty that assures performance and fit, but they likely come at a higher cost.

Used parts, such as salvaged parts, are less expensive — but have no quality guarantee unless they are Cat reman parts. Choosing remanufactured parts for your heavy equipment helps the environment by reducing waste from worn-out machinery without giving up the quality you trust from Caterpillar. Unlike potentially dangerous and untested used salvage parts, remanufactured components have standards that they must meet before being sold.

Cat Parts Guide

Cat parts fall into several categories. Some parts you will need to replace regularly, such as filters. Other parts may only need replacing if they break down or reach their full life after years of use. Engine components, hardware, planned maintenance kits and other supplies are some of the parts you will find online at Parts.Cat.com.

1. Engine Parts

The type of Cat engine you have powering your equipment will determine the parts you need. Diesel and gasoline engines have very different designs and need specialized parts that can differ in their design and function.

Parts inside the engine such as gears, pistons and cylinders need to work exceptionally hard in the rugged conditions they are frequently exposed to. The engines used for Cat equipment are not like car engines. They need to be built to last longer and work harder with the toughest parts and components. Some common elements in an engine include:

• Starters: Starters get your motor going. A damaged starter or other ignition components could prevent the machine from starting, resulting in lost time.
• Fuel Pumps: Fuel pumps draw fuel from the tank and deliver it to the engine. If you wait too long to change your fuel filter, you could get a clogged pump that cuts your engine’s power or prevents it from running.
• Fuel Injectors: Fuel injectors deliver fuel into the engine’s cylinders, but debris and build-up can clog these, reducing engine output. If you have a clogged fuel filter or needed to replace the fuel pump for debris, check the injectors, too.
• Belts: The belts move the gears that connect the various parts of your engine. Everything from the water pump to the fan needs belts. A worn belt can break, potentially causing damage. Check your engine’s belts regularly to prevent problems.

2. Planned Maintenance Kits

Planned maintenance kits, or PM kits, include all the components you need for regular services such as changing the oil or the air filter. These kits make it easier to ensure you have all the fluids, filters, o-rings and other parts you need for routine maintenance. Plan on regularly replacing components designed to wear out with typical use.

• Air Filters: Air filters prevent dirt from environmental air from contaminating the air used for the internal combustion engine. Air filters can become clogged more quickly depending on the environment they’re used in. Using a clogged filter can reduce the air getting to the engine, lowering performance. Always follow recommended maintenance guidelines, but if the filter looks clogged, replace it.
• Oil Filters: Like air filters, oil filters protect the engine from contaminants. Change these with each oil change to ensure the engine has the purest oil lubricating its parts.
• Fuel Filters: Dirt, water and other contaminants in fuel reduces its ignition abilities and can clog fuel lines and injectors. A clogged fuel filter prevents the pump from drawing the adequate fuel to the engine, cutting power drastically. Change these regularly.

As mentioned, a kit may include the oil filters, air filter and oil you need for an oil change. The parts included in a planned maintenance kit will depend on the equipment you intend to use it for and the type of engine you have.

3. Other Parts

While many parts you need to replace lie under the hood, there are maintenance items throughout your machine. Brakes, batteries, steering components, hydraulics, joints, bearings, hoses and accessories require regular examinations. When you do need to change out these parts, use new Cat parts for the best performance and quality. Especially with safety systems, like the brakes and steering, using the wrong parts could be disastrous.

Importance of Regular Maintenance

Maintaining your fleet keeps your job running while reducing downtime. If the time you put into maintenance, however, includes using subpar components, you could find yourself with more downtime caused by additional repairs to replace faulty parts.

During regular maintenance tasks, such as changing oil or checking tires, look for signs of wear on other equipment parts. Check for cracked hoses, worn brakes, low fluid levels, dirty filters, wires and other warning signs. A quick check can give you the chance to replace worn parts before they fail, averting more significant delays in your work.

The importance of using quality, warranty-covered parts cannot be stressed enough. When your heavy equipment’s operation constitutes a large part of your business, bad parts become a poor investment. Choosing the right parts will ensure the longevity and warranty coverage of all the machines in your Cat fleet.

Replacing Parts for Breakdowns

No matter how well-built the machine is, eventually something will happen to cause one of the systems to fail. The causes range from missing important maintenance tasks to not using the equipment as intended. When you need replacement parts in an emergency, you should not fall into the trap of choosing convenience over quality.

For regular replacement parts like belts, fluids and brake components, consider having a few parts on hand for your most-used machines. Doing so will give you the chance to get back to work the same day. For more complex tasks, it’s worth it to order the right parts from your certified Cat dealer to ensure you have warranty coverage on your new parts and maintain the warranty coverage on your Cat equipment. Don’t take the risk. Know that you can quickly get your Cat parts from your local dealer online, by phone or in person.

Parts at Warren CAT

To ensure you get the best quality and service, purchase replacement parts from your local Cat dealer. At Warren CAT, we have a large selection of remanufactured parts to save you money. You can also order new parts through our online store at any time of the day or night.

Ordering the parts you need is only half the task of getting the replacement components your business needs to cut downtime. The other half of the process requires you to quickly get the parts to your jobsite. At Warren CAT, our customers have options available for parts delivery and quick pick-up. Choose the one that best suits your business situation and available time.

• Pick up: You may pick up the parts you order from any Warren CAT location. We also have over 150 area drop-box locations for convenient pick-up near your jobsite. You will save shipping costs while having the parts delivered to a secure site.
• Delivery: If you need the parts as soon as possible and don’t have the luxury of sending an employee to pick up the pieces, have us deliver them to your jobsite. For those operating in Oklahoma, the Texas Panhandle and West Texas, you have the option of having daily deliveries from Warren CAT.

Why Choose Warren CAT?

Not just any company can become an authorized Caterpillar dealer. At Warren CAT, we provide our parts professionals, technicians and customer support staff with state-of-the-art training to keep up with the newest technologies developed continuously by Caterpillar. Our experts can help you whether you need to choose the right heavy equipment for your jobsite or need replacement parts for your machinery.

When you want reliable Caterpillar parts, trust an authorized dealer like Warren CAT. We sell the quality parts and equipment you have come to associate with the Caterpillar name. If you have questions about Warren CAT, our services or any of our products, feel free to give us a call at 866-292-7736. To order parts for your Cat machine or engine, check out our online parts store for new and remanufactured replacement components.

If you own heavy equipment, you may be considering field service. Many businesses have questions about field service, and whether it’s right for their business.

This guide will introduce you to the differences between on-site equipment repair and repairs made in the shop. We’ll also guide you through the most common field service repairs, and provide tips on how to make field services effective for your business.

What’s the Difference Between Field Service and Repairs Made in the Shop?

When equipment breaks down or requires maintenance, you have two primary options. You can have your equipment repaired on site, or you can take it to a shop for repairs.

On-site equipment repair is usually referred to as field service, but it isn’t only for emergencies. It can also include routine on-site equipment maintenance and services.

Another alternative is to take your equipment to the shop for repairs. Regular maintenance and repairs can be performed in the shop. However, some major services, like rebuilds, are performed exclusively in the shop.

Key Differences Between Field Service and Shop Repairs

Field service is available on the job site, and it offers 24/7 service. Most services are similar or identical to those that can be performed in the shop.

With shop repairs, equipment must be transported to the garage, and most repairs are made during normal business hours. Major services like the Cat^® certified rebuild are performed in shops.

Why Do Businesses Use Field Service?

Some customers wonder why they should consider field service. Although field service isn’t the right choice for all businesses, it can be essential for some. Field service can reduce downtime, cut transportation expenses and keep a job site on schedule.

There are three primary reasons that businesses use field service:

1) The equipment is too large to transport easily. You should consider a field service contract if your equipment is too large to transport to a shop, or if transportation will be expensive or difficult. If your equipment includes large equipment like cranes, drillers, or large excavators, consider on-site repairs instead of transporting them. Certified Cat technicians can maintain and repair this equipment in the field instead.

2) You need to get equipment working quickly. Another reason to consider field service is the busy schedule at job sites. When you can’t afford to have a machine out of service for several days — or even several hours — on-site repair can be the answer. Since field service technicians are available around the clock, they’ll get your equipment back to work quickly. Many businesses also schedule on-site maintenance during equipment downtime so that they can stay on schedule.

3) The equipment is immobilized. Finally, many businesses use field service to repair equipment that has broken down in a way that immobilizes them. This can include damage to the hydraulics or transmission system. It can also include engine damage. Finally, issues that affect the track or wheels on equipment can immobilize it. In these situations, you can actually do more damage if you attempt to transport this equipment to a shop. On-site repair can either resolve the issue, or get the equipment working long enough to get it to a shop to finish repairs.

What Types of Field Service Are There, and Which One Is Right for Me?

There are two main types of Cat field service: emergency services and scheduled maintenance. When you’re considering field service, you may have questions about how each type of field service works, and about which type is right for you.

Emergency Field Service

Many people think of emergency service when they consider field services. When you use emergency field services, a Cat certified equipment technician will come to your job site to repair broken or damaged equipment. Emergency field service is often used when equipment is immobilized.

Common reasons for emergency field service include:

• Damaged engines or transmissions
• Issues that affect the tracks or wheels on equipment
• Damaged equipment that’s too large to transport to a shop

One of the biggest benefits of emergency field services is that you don’t need to transport the equipment. If an engine, transmission or track system is too damaged to allow equipment to move under its own power, it’s a good time to use emergency field service.

Emergency field service is also used when you need to get equipment back to work immediately. If you have specialized equipment, or finding a replacement will be difficult, consider using emergency field services. Technicians will come to your job site 24/7 to repair this equipment.

Scheduled Maintenance Field Service

The second type of field service offered is scheduled maintenance. Technicians will come to your job site on a pre-determined schedule to maintain equipment. Common types of scheduled maintenance include engine, transmission and undercarriage maintenance.

Scheduled field service is often used when equipment is too large to transport easily. Instead of paying to transport your equipment to a shop for routine maintenance, a technician will come to you.

Many people also schedule maintenance at the job site, because you won’t lose equipment for the day. You can even schedule routine maintenance at night. With on-site scheduled maintenance, you can keep your equipment in good shape and get back to work immediately after the service.

Can I Use Field Service With All Types of Equipment?

Most businesses use field service for heavy equipment that’s not practical to transport for repairs. This can include:

• Excavators
• Compactors
• Bulldozers
• Trucks
• Drills
• Harvesters
• Shovels
• Power Generators

However, field service isn’t only for heavy equipment. Some businesses use field service for both on- and off-road trucks as well. Field service for trucks works similarly to field service for heavy equipment: Let us know where you are, and we’ll come to you to repair your truck. You’ll cut out the time and expense of transporting your truck for repairs, and get you back on the job faster.

Field Service for Power Systems

Field service can also be used to maintain and repair generators and electrical power systems. Power service is usually used by businesses that use generators or industrial engines in the field. However, hospitals, manufacturers and factories can also utilize field service for UPS systems and backup generators that cannot be transported to a shop for repair.

What Types of Repairs Can Be Done in the Field?

Many people are surprised by the range of repairs that can be done in the field. Technicians can repair damage to the electrical system and attachments like buckets or blades as part of a field service call. We can also repair damage to the engine, transmission system and hydraulics in the field.

Our mobile service trucks are fully equipped with diagnostic equipment and repair tools. We can access data from your equipment in the field to determine how well it’s performing, and make repairs right there. Service trucks have the equipment needed for on-site welding and boring, repairing electrical systems and replacing hydraulic lines.

Not all repairs are mechanical. Cat technicians can install the latest software and security updates during field service as well. They’ll bring upgrades and product manuals to the job site with them, and upgrade your equipment as part of their routine maintenance.

What Are the Most Common Types of Field Service Repairs?

The field services we offer are as varied as the equipment in your fleet. Many of our field service visits are made to repair or optimize sophisticated hydraulics, powertrains or electronic systems. Read on to learn about some of our most popular field services.

Hydraulics Repairs and Servicing

Over the years, hydraulic systems have gained complexity. These sophisticated systems offer increased equipment performance. They’ve also made regular service and maintenance more important than ever.

Many of our field service calls for hydraulic systems are focused on emergency repairs. Warren CAT technicians use sophisticated diagnostic equipment to diagnose problems and optimize your system.

We can also provide preventative maintenance for hydraulic systems as part of our field services. Technicians can do inspections, optimize systems and check for contamination on your job site.

If you need more in-depth hydraulic services, Warren CAT has four hydraulic centers located throughout Texas and Oklahoma. These centers include specialty equipment for testing and complex repairs. Hydraulic technicians are trained to service and repair Sauer, Sundstrand, Danforth, and Bosch Rexroth systems, among others.

Engine Service

Engine issues are one of the top reasons that businesses need emergency field services. A damaged engine can immobilize your equipment, making it difficult to transport to a shop for repairs.

Warren CAT can do major and minor engine repairs in the field. We work with a wide variety of engine types, including:

• Diesel engines
• Standard fuel engines
• Generators
• Uninterruptable Power Supply Systems

Field services include major component repair and replacement for all major brands. We can make repairs with new parts or with used or rebuilt parts. As an authorized Caterpillar^® dealer, we have exceptional access to replacement components for Caterpillar engines.

Many businesses choose to include engine or generator services as part of their scheduled maintenance. This scheduled maintenance usually includes visual inspections, testing and fluid sampling.

Undercarriage Repairs and Maintenance

The undercarriage of most heavy equipment can take a beating on the job. Field service technicians can provide both undercarriage repairs and maintenance.

We’ll often do undercarriage inspections and maintenance as part of our regular field services. During these inspections, a technician will visually inspect and measure the thickness of your equipment’s undercarriage. We’ll look for loose nuts and bolts, uneven wear and other alignment issues. This will help us predict if and when major repairs need to be made.

Technicians can also repair undercarriages in the field. We can weld and repair cracks in the undercarriage, fix alignment issues and repair tracks to get your equipment moving again.

Oil Sampling

Oil sampling is often a part of maintenance field services. This is a scheduled service, in which the technician draws samples from your equipment’s oil, coolant and fuel. The samples are usually analyzed in a lab. Your technician can use them to identify issues and to optimize your equipment’s performance.

Once samples have been analyzed, your technician will send you a report on the results. They’ll usually include recommendations for optimization based on the results.

Oil sampling can cut down on your repair expenses by identifying minor issues before they turn into major repairs. It also serves as a valuable part of your service documentation, which can increase your equipment’s value if you trade it in or sell it.

Welding and Fabrication

Our repair facilities include state-of-the-art welding and fabrication equipment. Here, we’ll undertake major jobs like creating customized attachments or repairing your equipment. Over the years, we’ve welded or fabricated almost every component of most heavy equipment.

We often do welding and fabrication as part of a field service call as well. Most welding or fabricating done in the field is used to repair or replace a broken part, so that you can get back to work. Specialty attachments are usually fabricated in the shop.

If you need parts welded or remade on site, a field service call can make it happen. All of our field service trucks carry portable welding and machining tools. You’ll save time and money by fixing parts instead of ordering new components.

In addition, our skilled field service technicians are factory trained in welding and machining in the shop and in the field. That experience and skill will make a difference for your equipment: a high-quality welding repair is stronger and more durable. By contrast, a bad welding job can cost you more in downtime and repairs.

What Should I Consider Before Using Field Service?

If you’re planning to utilize field service, consider your current maintenance needs. Look at the previous year’s maintenance and upcoming equipment services to figure out what types of service you need.

Knowing more about the state of your fleet and current maintenance needs will help technicians optimize your equipment. Answer these questions to figure out more about what your fleet needs:

1. Do you currently have a service agreement? If so, how often have you used it?
2. What types of services have you had done in the field in the last year?
3. What regular maintenance has been done this year?
4. Do you have a regular maintenance schedule? Would you like to adjust it, or stick to the same schedule?
5. How old is your equipment?
6. What types of equipment do you own? (Consider both manufacturer and type of equipment.)
7. What are your typical job sites like?
8. Is there a regular time of day that would be ideal for routine service? If not, how far in advance would you like to set up regular service calls?
9. Does any of your equipment have recurring repair issues?
10. Do you have optimization or performance concerns that a tech should be aware of?

Do I Need New Equipment Management Software for Field Services?

Some fleets use specialized equipment management software to track their fleet’s performance. If you already have software in place, you can keep using it.

Warren CAT also offers you access to VisionLink, the next generation of equipment management for Cat machines. This is a web-based application that consolidates data about your vehicle’s performance and repairs.

If you use Cat equipment, VisionLink is probably already installed on your equipment. When you activate VisionLink, your software will use GPS and cellular technology to send updates on your vehicle’s performance to the equipment management software. This will help you and your technicians identify problems early.

What Happens If I Don’t Use All of My Services?

You don’t need to worry about meeting a pre-set product or service requirement as part of a customer service agreement. We’ll work together to figure out what types of service and maintenance you need.

If you know what types of service you need and already have a maintenance schedule in place, consider a regular service agreement. We’ll help you set up a monthly service contract. You can keep the same maintenance schedule, with the added convenience of our technicians coming to your job site.

Customers often choose a monthly flat fee to pay for these customer service agreements. You’ll always know ahead of time how much you’re paying for service. And that can help keep your business on budget.

Some customers prefer to set up a service agreement in which cost is based on production hours. If you have new equipment and don’t yet know what service requirements look like, this type of agreement can be a good choice. You might also choose this type of agreement if you don’t currently have a maintenance schedule in place.

Finally, customers whose job load and machine hours vary dramatically over the year sometimes choose this type of agreement. Customers with seasonal businesses like agriculture often find this flexibility useful.

How Do I Get Started With Field Service?

Most field service is offered as part of a Customer Service Agreement (CSA). To set up a service agreement in Oklahoma or Texas, contact our service division.

However, to utilize field service, a service contract is not needed. Our field services are available 24/7 by request and are a great option for emergency service needs.

We can help you set up a service agreement for regular maintenance, emergency repairs or both. We’ll work with you to customize a service agreement that meets your needs.

Field service agreements range from simple preventative CSAs to our Total Cost Performance Guarantee. The type of agreement you choose is based on your equipment, your business needs and your budget. We’ll work with you to customize the frequency of service, the types of services performed in the field and your payment plan.

To schedule field service or to learn more about our service offerings call or contact us today.

You need the right tool for the right job. Whether that’s excavating a job site or hauling sediment, the construction industry relies on what are essentially uni-taskers — machines with one major role to play on a job site. This means that an efficient fleet is also a diverse fleet, and a big part of the logistics of any job site is getting the right machine for the job where it needs to be to get the job done.

Fleet management, then, can become hugely important — in fact, there are going to be certain years where fleet management can make or break your bottom line. If an excavator is delayed getting to the job site, it can put the entire project behind schedule, costing you money and harming your reputation.

The problem we all encounter is fleet management is inherently complex, and logistics may not be part of the skillset you’ve spent all those years honing. Indeed, you might not know how to do fleet management effectively. Your time is better spent keeping up with modern building practices and incorporating innovative construction materials, not to mention managing the expectations of new clients and the needs of long-time employees.

In other words, you have enough full-time jobs for one person. That said, in the end, keeping your fleet on its feet is a big part of keeping your business in the black, and responsibility for that — fairly or not — will always come back to reflect on you.

Keeping in mind that fleet management isn’t where you want to spend most of your time, there are a few productive ways you can increase your efficiency and readiness, and dwindle the number of hours you devote to this logistics-heavy side of your business. That doesn’t mean each of these suggestions will be easy to transition into. There will be upfront costs, both in terms of money and manpower, but we’re sure those costs will pay off in the long run once your fleet is operating at peak efficiency.

Remember, fleet maintenance is in large part about two things: staying ahead of problems and using data to make good decisions. Once you’ve mastered the art of fleet management (or once you’ve had someone master it for you), you’ll find your schedules are more reliable and your deadlines more agreeable. This fleet management guide can be a good first step.

Tips For Fleet Management

Use Data to Make Good Decisions: Big Machines Meet Big Data

Many of us are already familiar with big data when it comes to advertising — marketing companies use web data, in particular, to analyze and predict behavior of web visitors, creating more effective ad campaigns. So how does fleet management work with big data? Fleets can actually use big data in a similar way, predicting major maintenance, breakdown, and basic functioning of vehicles and machines in the fleet.

Install Tracking Devices to Collect Data

Of course, in order to analyze data, you’ve got to collect it first, and this means installing tracking devices on all of your machines.

As with much technology, the list can continue to grow depending on how much you’re willing to invest. You will also want to consider just how much data you need. If, for example, you aren’t particularly concerned about fuel consumption, it may be a mistake to monitor that particular datum. You don’t want to overload your decision-making process with too much data, in other words, because you may obscure the more important data you’re trying to analyze.

As with much technology, the list can continue to grow depending on how much you’re willing to invest. You will also want to consider just how much data you need. If, for example, you aren’t particularly concerned about fuel consumption, it may be a mistake to monitor that particular datum. You don’t want to overload your decision-making process with too much data, in other words, because you may obscure the more important data you’re trying to analyze.

Outsource Fleet Management To Lighten Your Load

If you’re uncomfortable with the notion of monitoring your vehicles — or simply feel out of your depth in its implementation — there are several services that will simply do it for you. Among them are U.S. Fleet Tracking, Fleetmatics and Teletracs. However, if you’re operating mostly Cat® equipment, you’ll want to make sure to take advantage of Warren CAT’s fleet management program to get the best possible opinions, advice and services when it comes to tracking your vehicles and analyzing your data.

This data will help you reduce costs because you’ll get an accurate, unbiased picture of what’s really happening. Knowing exactly how long it takes to get from point A to point B — and how much fuel is consumed along the way — will help you make accurate predictions in the future. Keeping an eye on maintenance windows will help keep your equipment functioning longer. Monitoring driver performance will help you coach operators to be more efficient. All of this will help your business save money in ways you were previously unaware of.

Staying Ahead of Problems: Maintain and Upgrade

As your fleet operates, data will also help you identify holes and gaps in your overall system. Maybe your fleet would operate more efficiently if you had not only a dozer but a wheel dozer as well. Maybe your mix of on-highway and off-highway trucks isn’t quite right. Filling holes as you expand is a natural part of a growing business; so too is plugging gaps that occur when a machine breaks down or is suddenly unavailable.

In order to have the most efficient fleet possible, you’ll need to devote some time to preventative maintenance and securing upgrades in a thoughtful way that works within your budget.

Make Preventative Maintenance a Priority

When it comes to maintenance, nearly all vehicles and machines will come with scheduled maintenance procedures. Those that subscribe to a dedicated fleet tracking and data service will already have a system built in for monitoring those maintenance deadlines and alerting you when they approach. If you don’t have a data monitoring system, it can be a challenge to schedule that maintenance, so the best strategy is to simply maintain a regular schedule with each vehicle. Whether it’s every month or two months, give each vehicle its own rotation. For example, every other month on the 12^th, you might schedule maintenance on half of your backhoe loaders.

Don’t Put Off Necessary Maintenance

It’s also vital you do not put off necessary maintenance. No one does this on purpose, of course — but when you let your schedule get away from you, suddenly you might realize you’ve scheduled all of your backhoe loaders to be on the job site on the same day you were to perform maintenance. Obviously, the job comes first and the maintenance gets pushed back — and if this happens on a regular basis, it can lead to breakdowns before too long.

Preventative maintenance keeps your vehicle running longer and better, saving you money and increasing your efficiency. Creating a maintenance schedule is, therefore, a paramount priority.

Understand Upgrading Equipment Might Be The Most Cost Effective Solution

Upgrading your equipment also takes some forethought. If your company is flush with cash, then this task is a little easier, as you can simply go out and get yourself a brand new machine. But that’s not always in the budget, and new work can come up unexpectedly. If you’re constantly performing maintenance on your own vehicles, this will give you experience in identifying a used machine that’s been well taken care of.

When you’re looking at adding to your fleet, you’ll want to keep the following in mind:

• Does the proposed new vehicle add to my capabilities?
• What are the benefits of leasing or renting compared to purchasing?
• Have I included the price of maintenance with the purchase price?
• Can I find a used machine that is well maintained?
• Does the machine I’m considering have a reliable maintenance log?
• Can I identify, or do I have someone available to identify, potential problems on a new or used vehicle before I purchase that vehicle?

Don’t Forget About Your Drivers

When we talk about your fleet, we’re speaking mostly about the mechanical equipment you operate, in all of its wild variations. Every fleet will be different — some will consist of barely three vehicles, and other will count over 100 vehicles. But the one thing that all fleets have in common is that they cannot perform any tasks of consequence without a human operator (at least, for the moment — we suspect automated construction drones are at least a few years away).

So when we talk about fleet efficiency, we can’t forget about the drivers and operators. You want to make sure your operators aren’t treating your machines as though they’re disposable. You want to make sure you’re rewarding operators who baby your equipment and you’re monitoring operators who treat the equipment more harshly than it deserves.

You don’t need a fleet management guide to know it’s not possible for a jobsite manager or a foreman to be in the cab with the operator every second of every day, so this is where tracking software again becomes important. Not only will tracking and monitoring give you an accurate illustration of how your operators are handling your machines, but it will also let your operators know they are being watched. In other words, your operators will treat equipment better when they know they are being watched.

But there are also some simple tips for fleet management behavior changes you can suggest to drivers in order to save money on a fleet-wide scale:

• Slower Acceleration: Especially when it comes to big machines, on-road trucks, and tractors, there can be a temptation to keep up with traffic, and this usually means swift acceleration — in other words, putting the pedal to the metal. The benefits of this type of acceleration are marginal, especially when you stop to consider what they do to your overall gas mileage. Encouraging operators to accelerate and drive just a little more slowly can save you big time when it comes to overall fuel costs.
• Note Mileage: It’s important operators are aware of the miles they’re putting on a vehicle, if only so they are encouraged to take always the most efficient route from point A to point B. Again, this saves on fuel — an expense that generally contributes anywhere from 20-30% of a vehicle’s whole life cost. When operators are paying attention to the miles, they’re more conscious of their MPG, saving you money on fuel.
• Put it in Writing: Sometimes, the only way to enforce the rules is to make them a part of the contract. Ideally, you’d want to hire people who genuinely care about making your business successful, but that isn’t always possible. Placing incentives in the contract lets operators know any bonuses they should receive for good driving will indeed be honored — and the same is true of any consequences for abuse of vehicles on the operator’s part. The contract ensures trust from both parties.

If All Else Fails, Look at Technician Touches

When it comes to your maintenance cycle, there’s no doubt the quality of the technician is going to play a key role in the return on investment you get with preventative care. So you have a couple of options here. First, you can hire great technicians. Having a tech on hand as part of the company has a few great advantages. First of all, the technician will be invested in the outcome of the company and, therefore, the operation of the machines.

There’s a kind of pride of ownership that takes place. Second, any technician that is exclusive to your company will be intimately familiar with all of your machines. The downside, of course, is cost. Any full-time employee is expensive, and the size of your fleet just might not justify that expense.

The other option is to leave maintenance to a specialized firm. However, the problem here is that you lose some of that favorable synergy between your company and the technician. In fact, one way to tell how healthy your machines are is to simply count how many times your technicians have had to touch them. The more touches, the less return on investment you’re getting for maintenance. And often when you contract with an outside firm for maintenance, you can lose the ability to easily gage that return on investment.

The solution to this problem, especially if you have a CAT-heavy fleet, is to contract with Warren CAT Connect Solutions equipment management program.

Caterpillar Fleet Management Services

So how does fleet management work when you sign with Warren CAT? No one knows Cat equipment better than Warren CAT, and we can use that expertise to help you manage your equipment and your fleet. This way, you get all of the benefits of stellar fleet management without any of the logistical headaches. As part of our equipment management services, we offer three levels of service options.

• Level 1: Access — This level gets you access to information with Cat Product Link
• Level 2: Inform — Get access to timely reporting so you can analyze data
• Level 3: Partner — Get the maintenance you need when you need it

The benefit of using Cat fleet management on Cat equipment is you get the same pride of ownership and intimate knowledge you would out of your own personal technician. Cat has a well-earned reputation for durability, dependability and innovative technology, and we take pride in customer satisfaction. Our technicians receive state-of-the-art training on all of our equipment, which means when you choose Warren CAT Connect Solutions, you’re linking up with Caterpillar experts who take pride in improving your ROI through excellent maintenance and management strategies.

To get more information on Warren CAT Connect Solutions, click here or contact us directly.