Warren CAT

Privacy Policy

Website Privacy Statement

Warren Power & Machinery, Inc. recognizes and respects your online privacy. We are committed to providing customers with the best value products and services in the field and online. By registering with or contacting us through the Warren Power & Machinery, Inc. family of corporate websites, you agree to be bound by the terms of this online privacy policy and you agree that any information or comments you provide may be shared between Warren Power & Machinery, Inc. and affiliated persons and companies, and for the purposes described in this privacy statement to process customer orders and improve or market our products and services.

What information do we collect?

In general, you can browse this website without revealing any personal information. However, once you register for applications or otherwise provide personal information, you are no longer anonymous to us. During registration or order entry processes, you may give us general identity information about yourself (e.g., your name, company name, business address, business telephone number, and business email address) and more detailed information for specific purposes (e.g., special interests in products or industries, your job responsibilities, and shipping and payment preferences for online purchases). Warren Power & Machinery, Inc. also collects anonymous demographic information, which is not unique to you, including, but not limited to, your ZIP code, age, gender, preferences, interests and favorites. There is also information about your computer hardware and software that is automatically collected by Warren Power & Machinery, Inc. This information can include, but is not limited to, your IP address, browser type, domain names, access times and referring website addresses.

What do we use this information for?

We use this information in creating accounts that will be granted access to applications we provide, to contact you regarding specific information you request, or for any other purpose for which you provide us information. You may also be contacted by us with marketing, financing, or other topics of interest to our customers.

Additionally, any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience. Your information helps us to better respond to your individual needs.
  • To improve our website. We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To improve customer service. Your information helps us to more effectively respond to your customer service requests and support needs.
  • To process transactions.

We retain personal data only as long as reasonably necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

How do we protect your information?

We implement a variety of security measures designed to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We take reasonable steps to ensure that your personal information is adequately protected wherever it may be processed.

To help prevent unauthorized access or disclosure, maintain data accuracy, and ensure appropriate use of information, we use administrative, technical, and physical safeguards when collecting and processing personal data, including sensitive information such as financial data.

Do we use cookies?

We use data collection devices such as “cookies” to deliver customized visitor experiences. “Cookies” are small files placed on your hard drive that assist us in providing our services. While you may configure your browser to reject cookies, due to the technology we use, some features of the website may not function properly if cookies are disabled. Most cookies are “session cookies”, which means they are automatically deleted from your hard drive once you close your browser. You may encounter cookies or other data collection devices that are placed by third parties. We do not control the use of cookies by third parties.

We also use cookies to understand and save your preferences for future visits and to compile aggregate data and statistics about website traffic and website interaction so that we can offer better website experiences and tools in the future. This information is used by us for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of this website.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. If you disable cookies, some of our services may not function properly.

Do we disclose any information to outside parties?

Warren Power & Machinery, Inc. and its affiliated persons and companies handle the processing of personal information and intend to use and share this information within the enterprise to process customer orders and to improve or market our products and services. We do not sell personal data for monetary consideration. We may share personal data with trusted third parties who assist us in operating our website, conducting our business or servicing you, including Caterpillar Inc. and its affiliates, as described in this policy. You can find Caterpillar’s Global Data Privacy Statement at http://www.caterpillar.com/dataprivacy. The data collected on this website is for the explicit use of Warren Power & Machinery, Inc. and affiliated persons and companies. Warren Power & Machinery, Inc. websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Warren Power & Machinery, Inc. or the website; (b) protect and defend the rights or property of Warren Power & Machinery, Inc.; and, (c) act under exigent circumstances to protect the personal safety of users of Warren Power & Machinery, Inc., or the public.

Third party links

Warren Power & Machinery, Inc. websites may contain links to other websites. When you click on links and banners on our website that take you to third-party websites, you will be subject to the third parties’ privacy policies. While we support the protection of privacy on the Internet, Warren Power & Machinery, Inc. is not liable for the privacy practices or the content of other websites. We encourage you to read the posted privacy statement of any and every website you visit, whether you are linking from our website or browsing on your own.

Online Privacy Policy Only

This online privacy policy applies only to information collected through Warren Power & Machinery, Inc. websites and not to information collected through other means.

Your Consent

By using our website, you consent to our website’s privacy policy. By providing personal information to us, you consent to the collection and use of the personal information in accordance with the purposes described in this privacy statement.

Changes to our Privacy Policy

We reserve the right to amend this data privacy statement at any time. Updates will be posted on this page, and the ‘last updated’ date will be revised accordingly. Your continued use of this website and its applications following the posting of changes to this data privacy statement will mean you accept those changes and terms of this privacy statement.

This policy was last updated on 05/07/2026.

Your Privacy Rights

Subject to applicable law, including the Texas Data Privacy and Security Act, you may have the right to:

  • Confirm whether we are processing your personal data and access such data
  • Correct inaccuracies in your personal data, taking into account the nature of the data and purposes of processing
  • Request deletion of personal data provided by or obtained about you, subject to applicable legal exceptions
  • Obtain a copy of your personal data in a portable and, to the extent technically feasible, readily usable format
  • Opt out of certain processing activities, such as the sale of personal data or targeted advertising, if applicable. Warren Power & Machinery, Inc. does not sell personal data for monetary consideration.

How to Exercise Your Rights

You may submit a request to exercise your rights by contacting us at:

  • Email: dataprivacyrequests@warrencat.com
  • Mailing Address: Warren Power & Machinery, Inc., 15 Smith Road, Suite 4000, Midland, TX 79705

We may take reasonable steps to verify your identity before responding to your request. We will respond within the timeframes required by applicable law.

Appeals

If we decline to take action on your request, you may appeal our decision by contacting us at the email address above. We will review and respond to your appeal in accordance with applicable law. If your appeal is denied, you may contact the Texas Attorney General to submit a complaint.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us at the address below.

Warren Power & Machinery, Inc.
15 Smith Road, Suite 4000
Midland, TX 79705

SMS Communications

Text Messaging Communications

If you choose to receive text messages from Warren CAT, we may send SMS or MMS messages related to your relationship with us, including:

  • Equipment rental confirmations and updates
  • Delivery and pickup notifications
  • Service reminders
  • Parts availability notifications
  • Equipment availability alerts
  • Customer satisfaction surveys
  • Safety notifications
  • Promotional offers, special events and marketing communications (only if you have separately opted in)

Message frequency varies depending on your interactions with Warren CAT and your communication preferences.

Message and data rates may apply.

You may opt out of text messaging at any time by replying STOP to any message. After opting out, you will receive one final confirmation message and will no longer receive SMS communications unless you opt in again.

For assistance, reply HELP or contact us at:

Phone: 866-594-9378
Email: digital@warrencat.com

Consent

We only send marketing text messages to individuals who have provided prior express consent where required by law.

Your consent to receive marketing text messages is voluntary and is not required as a condition of purchasing equipment, renting equipment, obtaining financing or receiving service.

You may withdraw your consent at any time.

Information We Collect

When you opt into SMS communications, we may collect:

  • Mobile phone number
  • Name
  • Company
  • Communication preferences
  • Date and time of consent
  • Method of consent (website, DocuSign, contract, event registration, etc.)
  • SMS interaction history
  • Opt-in and opt-out history

We maintain records of consent for compliance purposes.

How We Use Your Information

We use your information to:

  • Provide requested products and services
  • Deliver rental and service communications
  • Send requested marketing communications
  • Improve customer experience
  • Conduct customer satisfaction surveys
  • Notify customers of equipment availability
  • Meet legal and regulatory requirements

Sharing Information

We do not sell your personal information or mobile phone number.

Your information may be shared only with trusted service providers who assist us with:

  • SMS delivery
  • Marketing automation
  • CRM services
  • Customer support

These providers are contractually obligated to protect your information.

Your Rights

You may:

  • Update your communication preferences
  • Withdraw consent
  • Request correction of your information
  • Request deletion where applicable under law

SMS Terms & Conditions

Program Description

By opting into SMS communications from Warren CAT, you agree to receive text messages related to:

  • Equipment rentals
  • Service appointments
  • Parts notifications
  • Delivery updates
  • Customer surveys
  • Promotional offers
  • Event invitations
  • Product announcements

Message Frequency

Message frequency varies.

You may receive recurring messages depending on your relationship with Warren CAT and the communication preferences you select.

Cost

Message and data rates may apply.

Please contact your wireless provider for details regarding your messaging plan.

Opt-Out

Reply STOP at any time to cancel.

After sending STOP, you will receive one confirmation message.

No further SMS messages will be sent unless you opt in again.

Help

Reply HELP for assistance. Or contact:

Phone: 866-594-9378
Email: digital@warrencat.com

Supported Carriers

Messaging services are supported by most major U.S. wireless carriers.

Carrier participation may vary.

Wireless carriers are not liable for delayed or undelivered messages.

Privacy

Your information will be handled according to our Privacy Policy on this page.